Bespoke App Solution
Aldwyck Housing and BPHA approached Spinbox to develop a purpose-built Property Information Form (PIF) management system. This system was designed to provide Help to Buy agents with a single database for processing and managing Equity Loan applications.
They required time-saving features to streamline the application workflow, ensuring correct information capture at the right time and automatic documentation production at each stage of the Equity Loan application process.
This application was the first of its kind, enabling a team of 40 to manage applicant details, process eligibility, and connect information to property developers, conveyancers, and central government systems.
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Feature rich
The initial launch included a comprehensive back-office application management system, operational across multiple stakeholders, delivering a business-critical software solution for this specialist sector.
Featuring dashboards, search functionality, application processing, and data entry, ELMS was quickly adopted by over 50 administration staff to meet government SLAs.
With over seven years in operation, Spinbox has expanded the software’s capabilities to enhance business efficiency and automation. Key features now include:
- Advanced reporting & third-party data feeds
- Automated affordability assessment
- Document generation
- Conveyancer and developer portals
- Direct application entry
- Azure migration & automated document generation
- Full audited mail & communications system
ELMS includes automatic document creation, enabling users to quickly generate and email necessary documents throughout each workflow stage, from initial application creation to completion, in line with Homes England requirements. All application information is instantly merged into each document, saving time and ensuring accuracy before sending to applicants and stakeholders.
Automated App
The results for BPHA and Aldwyck have been transformative, meeting all Homes England expectations.
The application has been pivotal in helping BPHA secure the bid to cover Help to Buy in one of the three UK regions. Additionally, each phased development has allowed for a reduction in staff numbers while increasing team productivity and business profits.
With continuous development and a flexible architecture, the software has expanded to cover new schemes, direct stakeholder portals, and increased automation and data validation.
The strong relationships with all clients using ELMS, along with dedicated support and ongoing development, have been key to the project's success.
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